Frequently Asked Questions
Frequently Asked Questions
We’re here to help.
How can we help you?
Who our solutions are intended for?
We help the small and mid sized market in the Unites States, countrywide. Our speciality relies on manufacturing, distribution and services enterprises, although we are happy to help any industry. We can provide our services internationally when needed.
SAP Enterprise Resource Planning, (ERP) transforms business management by providing increased control over critical processes. By using SAP’s in memory database, HANA, you can achieve real-time decision-making capabilities through detailed analytics and monitoring, so you can be a step ahead of critical changes to your business. SAP also allows a seamless scaling from on-premises into the cloud to achieve modern organizational goals.
What ERP solutions do we offer?
We offer 2 ERP systems: SAP Business One, a single platform for analytics and transactions, where you can solve the seemingly unsolvable with real-time simulation and planning, and measurably boost the performance of all your key business processes. This solution is tailor-made for your business. SAP Business ByDesign delivers pre-built processes for everything from finance and sales to product management and purchasing on a single, unified solution, so you can put 40 years of SAP business process experience to work for your organization and focus on what you do best. A natively mobile, cloud-based solution with an easy-to-use user experience that fits the way your employees want to work. Every part of the web-based solution is responsive—adapting to whatever mobile devices employees use to get their work done—and we offer targeted apps designed specifically for day-to-day tasks like time and expense reporting, project management and analytics.
How do I know what solution to choose for my business?
Comes down to your company’s needs. Within our ERP Selection service, inside the discovery calls we chat about what you need and how we can help you through ERP implementation. Our consultants will guide you through this process.
Why should I consider acquiring any of these solutions?
An advanced ERP solution like SAP puts as-it-happens business insights into decision makers’ hands, to help them define and focus on the right priorities. With a single platform for analytics and transactions, you can solve the seemingly unsolvable with real-time simulation and planning, and measurably boost the performance of all your key business processes. Empower your employees to become more productive with information search capabilities and interactive analyses, and the ability to execute business tasks on the go from their mobile device.
What Services does Innormax LLC provide?
Innormax, LLC, is an SAP Certified Business Partner and full-service IT consultancy. Innormax LLC offers SAP Small and Mid-sized Business Implementation, SAP Business One and SAP Business ByDesign Support, Project Management, ERP Selection, Software Training, Business Process consulting services, Technical Development and Business Process Outsourcing.
Since 2004, Innormax consultants have been implementing SAP based business management software solutions for our clients, allowing us to develop a unique insight into what our small business clients need to succeed. We understand what is required from a business software solution in order to remain competitive and grow in today’s marketplace. Innormax, LLC consultants are some of the most experienced SAP professionals in North America. Take a look at our Implementation page and get to know more information.
Project Management Services that Enhance Productivity and Streamline Business Processes. Project management determines an organization’s ability to execute on its vision. Leverage the dedicated team at Innormax, to ensure project management is done right, helping your vision become a reality. We offer end-to-end services and detailed support throughout the project lifecycle.
SAP Support Services
Take your business to the next level, enabled by industry-leading Support. Effective support is one of the leading contributors to customer satisfaction and retention. Enhance client retention and satisfaction by partnering with Innormax’s professional support services. We've develop a support process that prioritizes effectiveness and curated responses.
We align your business for success with an ERP System. You can request a Demo in order to get to know different product functionalities. We'll help you make an informed purchase decision that matches your unique business expectations and goals.
We provide dedicated Software Training services, designed for results. Adopting new solutions shouldn’t be a worry, it should be exciting! With the proper professional software training, organizations can be sure to be well-trained and prepared to use that new solution with confidence.
Business Process Consulting
It is easier for your business to meet growth and optimization goals, with the help of a consulting partner. At Innormax, we are dedicate in analyzing your existing business processes in order to simplify and potentiate your everyday activities.
Innormax offers technical development services built on industry expertise, backed by years of industry know-how. You'll get access to our dedicated team, technical development resources, onboarding and training.
Business Process Outsourcing
Implementing a business model that lets you focus on core activities is a must for everyone seeking efficiency. Business Process Outsourcing in order to leverage your daily activities and let your business grow continuously. Innormax LLC’s Process Outsourcing covers Finance and Accounting activities, such as: accounting and bookkeeping operations, financial planning and analysis, finance and accounting staff and audit support. Back Office services and business process automation can be discussed as well.
Pricing and Acquiring Process
How much does it cost to acquire an ERP solution?
Depends on what functionalities your business needs. There are 3 main decisions that affect the price. 1. Will you rent or buy the system? 2. Will you acquire on-premise or on the cloud? 3. Would you like full or limited access to it? After we review all your needs, we can send a No Obligation Budgetary Quote.
What do I need in order to get an ERP solution?
There are 2 main considerations if you are planning on getting an ERP: When you acquire an ERP on cloud, you’ll just need internet connection and computer in order to access the system. On the other hand, choosing on-premise means you’ll need the hardware to install the solution.
What is the first step to start my ERP implementation process?
Ask the question! First, give us the basics: Type of business, user count, top issues to solve… We’ll give you user pricing and typical services to get you live on the SAP software. Also, let us know if you need extensions, e.g., eCommerce, shipping integration, etc. We’ll deliver a No Obligation Budgetary Quote. After you sign the licenses, you are ready to start using the system. We respect your time and consideration during the acquiring process.
Who will help me through the implementation process?
Innormax, LLC, is an SAP Certified Business Partner and full-service IT consultancy. Our consultants have more than 20 years’ experience successfully meeting our customers' business software needs. Since 2004, Innormax consultants have been implementing SAP based business management software solutions for our clients, allowing us to develop a unique insight into what our small business clients need to succeed. We understand what is required from a business software solution in order to remain competitive and grow in today’s marketplace. Innormax, LLC consultants are some of the most experienced SAP professionals in North America.
What to do if you need support?
Just enter your question into our website Chat and one of our certified consultants will respond. We track all issues through our Support system. For more complex questions we contact SAP or add-in providers to provide the best response in a timely manner. We find this is an excellent way to receive a valuable response to specific support questions. You can also contact us through phone calls or emails.
I’ve got a particular technical question.
Just enter your question into our website Chat and one of our certified consultants will respond. We find this is an excellent way to receive a valuable response to specific technical questions.